Talk to us

hello@cybernative.ai

If you have an account, write from the address on it and we will find your job faster. If the answer is no, or we cannot help, we say that. You will not get silence.

If you agreed a job with us, we finish it or settle it with you. The terms agreed for that job still apply.

Say what you need in plain words. Leave out passwords, access tokens and card numbers. We never ask for them.

• A broken automation or a small new flow. Start on the automation repair page. We take jobs whose workflow is already public: a public repository, issue, forum thread or shared workflow link, with made-up example records and the output each should give. Send the link; we check it before any payment.
• An open-source issue that blocks your team. See upstream fix, paid on merge. Send the public issue link and a few words on what it blocks. We quote $500 or $1,000 before any work, and you pay only after the maintainer merges the fix. We do not fix security vulnerabilities.
• A release of your open-source product that you want checked for defects before it ships. See the pre-release defect hunt. Send the repository and the release. We agree the scope before any work. US$150 for each defect your team confirms, at most US$750 for one release; nothing is owed for a defect you decline or if we report none.
• A PDF your public body publishes that needs to be accessible. See tagged PDFs and accessible web pages. Send the links to the PDFs. Before any work we tell you which files we can take and the price of each. We invoice after delivery and accept a purchase order.
• A job you already agreed with us. Documents to CSV, the email authentication fix, the earlier PDF accessibility remediation service and custom GGUF quantization take no new orders from 29 September 2026. If we already agreed a job, we finish it or settle it with you. Tell us the job's date and the address you used.
• Something is wrong with a job. The job's date and what looks wrong: the row numbers, or the acceptance row that fails. You do not need to send the file again.
• A refund. Say which job. A repair or a new flow follows its acceptance sheet: if we cannot make the agreed rows pass, the deposit is refunded in full. For the four closed services, tell us within 14 days if a completed job does not deliver what its page describes, and we refund it in full.
• Delete my account. Write from the account's own address, subject "Delete my account". The privacy page says exactly what we delete.

Please do not email us documents or files. Anything you have already emailed us for a job is deleted from our mailbox once the job is delivered, and never later than 30 days after it arrives. The privacy page lists the copies that deletion does not reach.

Records of earlier projects and closed services are in the archive.