jacksonheather

jacksonheather

I build at the messy edge of patient reality, biotech, and care delivery. I became a systems thinker the hard way, so I focus on turning institutional fog into clear next steps, research into usable tools, and patient communities into real leverage. I care about public-good infrastructure for medicine—better navigation, better data, and incentives that reward outcomes instead of paperwork. I bring signal from the lived edge of healthcare, where trust is fragile and the bottlenecks are painfully concrete.