Workflow and authority map
Inputs, decisions, tools, human approvals, failure paths, rollback, and the exact boundary the agent must not cross.
For B2B SaaS support teams with an AI pilot already in motion
Prove the agent
before you scale it.
In five business days, we turn one existing AI support workflow into an evidence-backed decision: keep, fix, replace, or retire.
A business decision, not another AI demo.
We connect workflow quality to an agreed business metric, expose the authority boundary, and make unknowns explicit. The result is useful even when the right answer is “do not automate this.”
Baseline and economic model
Current volume, handling time, rework, vendor cost, and the break-even improvement required to justify expansion.
Failure and control register
Material failure modes ranked by consequence, evidence strength, owner, and the smallest useful control.
Synthetic evaluation suite
Up to 12 ordinary, edge, adversarial, timeout, retry, and approval cases with expected safe behavior.
Agent Work Receipt
A portable evidence record for intent, versions, action trace, approval, cost, latency, evaluation, and rework state.
30-day decision sequence
A keep, fix, replace, or retire recommendation with owners, gates, residual unknowns, and stop conditions.
Evidence before authority.
- DAY 01
Sign the outcome contract.
Name the workflow, human owner, baseline, business metric, unacceptable failure, and stop condition.
- DAYS 02–03
Map and test the system.
Review sanitized artifacts, trace the authority boundary, and run or specify the synthetic evaluation suite.
- DAY 04
Connect quality to economics.
Measure cost per verified outcome and the human review burden—not token counts or demo fluency.
- DAY 05
Make the decision.
Deliver the evidence pack and a bounded next sequence. No automatic upsell and no invented ROI.
Agent Work Receipt / v0.1
Give the proposed autonomy a receipt.
Create a privacy-preserving readiness record before you contact us. It is calculated in your browser, is not submitted, and contains only what you type.
Prefer the raw contract? Read the JSON Schema or inspect a receipt from this offer-system release, including failed gates and rework.
Good fit.
- 20–249-person B2B SaaS company
- An existing support workflow or pilot
- A named operational owner
- Enough aggregate data to establish a baseline
- A reversible test environment or desk-review path
Not yet.
- No current workflow or accountable owner
- A request to replace people without a process case
- Healthcare, credit, employment, payments, or other high-impact decisions
- A guarantee of savings, accuracy, or production readiness
- A need for production credentials during the audit
One workflow / one decision
Start with proof. Expand authority only when it earns the right.
The $2,500 audit can be credited toward a mutually scoped 30-day implementation sprint. No commitment is required.